Shipping Policy
1. Shipping & Delivery Policy
All orders shipping by trackable airmail. You could track the delivered information until you receive it. It is safety for the parcel and you can track the delivered information all the way to your home. If you don't receive your parcel. We will full reimburse to you.
(2). Package Contents:
We are shipping in thicken bubble envelope bag. If it is broken or any problem. Please contact with us. We will handle it for you as soon as possible. Beadgala.com will always provide you with best service and product.
Your orders will be shipping within 48 hours after we get your order details and payment. Usually we guarantee you can receive goods within 7-14 business days which are ship to United States and Most of European country. For the long-time holiday, we'll post the info on our website and reply to you automatically via emails.
(4). How To Tracking Logistic Information For Trackable Airmail:
The shipping information will be update on your order information. You may look for what is track number in your order information.
You may track order logistics status by: Track My Orders
(5). Shipping Charge:
|
Method: |
Free Shipping |
Standard Shipping |
|
Charge: |
Free |
US$19 |
|
Criteria: |
Orders≥US$39 |
Orders<US$39 |
|
Delivery: |
Within 7-14 Business Days |
|
|
Trackable: |
√ |
|
(6). Lost/Stolen Packages:
beadgala.com takes every step possible to ensure the correct delivery of your packages. If we can't verify your location. Then we will drop email and confirm the address to you before we ship.
We want you to be happy with your purchase. But beadgala.com is not responsible for lost or stolen packages.
2. Where Do We Ship To
Each of products are able to ship to United States, Canada, United Kingdom, Australia, New Zealand, Singapore. We employ the services of major, trusted international carriers to ensure your package arrives to your destination safely and securely. If you want to buy and your country isn't listed above. Please contact us so that we can open deliver channel to your country.
United States Excluding Regions: Alaska, Hawaii, overseas addresses such as Puerto Rico and Guam, and military addresses such as APO/FPO.
United Kingdom Excluding Regions: Isle of Man (IM), Guernsey (GY), Jersey (JE), and military sites.
Australia Excluding Regions: Zip Code (9800-9879)
3. Cancel Order
(1). Usually your order will get shipping within 48 hours after paid. If you change your mind about your order. We can cancel it before we ship it. Please contact with us as soon as possible. We will check your order has got shipping or not. If your order didn't get shipping. We will cancel your order as soon as possible and refund full payment for you.
(2). If the order has already ship out. You also can refuse delivery and return it. But you will be charge 50% restocking fee based the order amount. We will refund you the difference once we receive it back in our office.
Please update and confirm the shipping address is correct when you check out. It's very important!